this option also allows for control of volume via iOS Apple TV remote. It will help you protect yourself online with easy tools. Use Apple TV remote. The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. emelia22. Apple disclaims any and all liability for the acts, HDMI-CEC is working for other functions, including turning on/off the Samsung TV when I wake/sleep Apple TV, so not sure why volume control isn't working. greatvovan, User profile for user: Choose 'Settings' and go to 'Audio & Video'. To start the conversation again, simply I will mention that when I press theses buttons the Apple TV flashs the light in response and the volume controls work when connected to another Audio source like my AirPods but when the audio output is my tv the volume controls do not work . First off, check the TV volume control to ensure that the volume is set to the lowest or in mute mode. If your remote still isn't working as expected, try restarting your remote. I've never had any problem with my ATV4K connected to a Sony soundbar & LG TV. The physical Siri remote is designed to work control different TV's volume. That is unusual. The following are some ways to use your iPhone as an Apple TV remote: If the problem persists even when trying all the above troubleshooting methods, you may need assistance from Apples support staff to get the remote fixed. I walked away from my tv for 5 minutes and came back and had the whats new update screen so I have no idea why I updated so late , that part Im confused about as well , but as I mentioned , right before this I was able to use the volume controls on my remote perfectly fine . omissions and conduct of any third parties in connection with or related to your use of the site. Apple support team hasnt addressed the remote volume control glitch yet. Make sure to do the full reset of the remote as described in here: If your Apple TV remote isn't working - Apple Support. On your TV, switch to another HDMI source, like an Xbox console or Blu-ray player, and then switch back to the HDMI source with your Fire Stick. I use the same workaround but is not the same. I keep playing with all the settings and it seems to be either power control works or volume control works, both won't work . I have Apple TV 4K and I am able to control TV's volume through HDMI cable using the native remote control. Apple TV 4K remote unable to control display volume a few hours ago, the volume control buttons on my apple tv 4K remote suddenly stopped working, and i haven't been able to control my television's volume ever since. I tried pressing the volume and mute buttons and nothing worked. Still, you can reset and pair it with your Apple Television, If your Siri Remote has come unresponsive or glitchy. On your Siri Remote or Apple TV Remote, press or to turn the volume up or down. I tried the learn new device option. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again. When it prompted that I press and hold the + for volume I did so and it read it correctly. Nothing worked. Which is what you saw when you used your old remote that has no update and it worked great. ask a new question. The physical Apple Remote uses IR to send the volume control signal directly to the TV (or receiver); not to the Apple TV box (when the above doesnt apply). If you have an older Apple TV remote, hold the "Menu" button and the left arrow for six seconds. A forum where Apple customers help each other with their products. Source. The volume control through the Apple TV Remote app, using the side buttons, is available only for when using an AV receiver that supports volume control over HDMI-CEC. Remove any obstructions to the transmission between the Apple TV and the Siri Remote so that the remote can make direct contact with the IR sensor on the Apple TV. As a result, the new Apple TV is compatible with both the Siri Remote and the classic IR remote control. There are 3D printable cases that hold Apple TV remotes and AirTags that you may want to check out if you are prone to losing them. You can do this by going to the Settings app on your Apple TV and selecting "Remotes and Devices.". If your Apple TV remote volume buttons don't seem to work, here are several things you can do. Hold it for a while, for about Five seconds, till the status light on your TV screen turns on and off again. After that, you may charge the Apple TV remote with a lightning wire. Clean the receiver and Apple TV Remote with a smooth piece of cloth. Release the buttons and wait ten seconds. ARC and volume control are 2 separate things, Although if your TV supports one, it probably supports the other. You can also check out the workaround in video format below: So, if you press the home button and volume button simultaneously, you might have a chance that your Apple TV remote starts adjusting volume again. Plugging my ATV4K into the sound bar or the TV directly gives me the same result. Or a way to manually force it to use CEC instead? Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. It doesn't work or follow the 'volume up or down' command. If Apple TV doesn't respond and puts volume up. Me setup is Apple TV > marantz AVR > Vizio tv. This Apple TV Remote Locator Case is worth a look. Give the custom volume control a name. Ive got the same issue. Vancouver22, call Then, your remote will automatically reconnect and you can start using it again as normal! When there are no results, you can also . Check and Use Siri Remote to Ddjust the Volume. Press and hold Back (or Menu) and Volume Up for five seconds. "According to engineering, the disabling of the volume control is correct behavior for certain Apple TV configurations, where the audio is being sent to the actual TV via HDMI. This site contains user submitted content, comments and opinions and is for informational purposes I have gone to the Apple TV settings, chose Remotes and Devices, chose Volume Control, and selected Learn New Device. Use another remote. 1. Then in the middle of a TV watching session the Siri remote stopped controlling the volume! Hold it down for at least 5 to 10 seconds or until the status light of your Apple TV turns off and on again. Gregor-1138, Apple TV 4K Siri remote volume control not working. But cannot control the volume using my Apple TV remote nor the remote on my phone . I can use the siri remote app on my iPhone to control the AppleTV but this also does not solve the problem. I cant even use my phone to turn the volume up anymore . To do this: Open the Settings app. I got a second ATV (4K 1st Gen) connected to a Sony soundbar and TV and switched it with my main ATV (4k 2nd Gen). At this point I assume Apple will need to update something in the Apple TV as that appears to me to be the only variable in my setup that could have changed recently (Apple TV is set to auto-install updates and both my TV and Soundbar havent had their software or firmware updated since at least last year). Nov 11, 2020. Everything is working fine but volume down is not. If asked, place your remote on top of Apple TV to complete pairing. Cannot control volume on Apple TV using iPhone, User profile for user: #1. Apple support team hasn't really addressed the issue yet so those affected can try the above-mentioned workaround. tvOS 13. Meech1889, User profile for user: May 14, 2022 1:23 AM in response to @Anthony. Ive seen some devices break CEC into several options On the ATV4K its just Settings > Remotes and Devices > HOME THEATER CONTROL: Control TVs and Receivers = On (Im pretty sure youve got this already:-). Everything worked fine until a night or two ago. ask a new question. Press and hold the TV/Control Center button and the Volume Down button at the same time. charee144, call Then wait 5 to 10 seconds for a Connection Lost . omissions and conduct of any third parties in connection with or related to your use of the site. Reset the ATV, Soundbar and TV already but no luck. tvOS 14. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Ever since the tvOS 15.6 update rolled out, the Apple TV remote is no longer able to control volume, as reported by some users (1,2,3,4,5,6,7,8). Tap Add Apple TV. Also keep myself away from troubles as I age. Any suggestions on connecting my Apple TV to this new LG C1 so I am able to control Power, Source, and most importantly Volume would be greatly appreciated. The status light onyour Apple TV will turn off and on again. It is not the same as trying to use one TV's remote to control another. Source, Connected the soundbar to TCL 8 series tv and now Apple TV will not control volume. User profile for user: If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. May 22, 2022 11:05 PM in response to Azanella, May 22, 2022 11:05 PM in response to @Anthony. Similar for the Siri Remote: with a compatible receiver in the setup, volume control through CEC is an option. Aug 20, 2021 7:53 AM in response to Gregor-1138. This vegan leather bag keeps your electronics from getting lost in large luggage and safely stored to prevent damage. Urquhart1244, call Before graduating in the spring of 2021 with her Masters degree in Literature, specializing in early 20th-century American and British Modernism, she was a college writing tutor and University English professor. Owing to the tvOS 15.6 update, the Apple TV remote volume control has now become absolutely unusable for some. The weirdest part, is my old remote sitting in the room worked for volume but nothing else. Want to know more about us? I dont think any TV will support that. I have sound and can use my normal tv remote to turn the volume up and done . After the process is complete, your Apple TV not playing sound will be fixed. Copyright 2023 Apple Inc. All rights reserved. Hi Ap2837, Thank you for participating in the Apple Support Communities. How To Fix Apple TV Remote Volume Not Working. Show more Less. Both EasyShare and EasyShare remote are active on the TV. In some cases, it works after pressing the button multiple times. The reason I'm using this hub is because my TV REFUSES to recognize my soundbar at all. Your Siri Remote or Apple TV Remote can control volume for either your television or your receiver, not for both simultaneously. vazandrew, call Let go of . Apple TV Volume Is Not Working: The TV/Control Center button and the Volume Down button have to be pressed at the same time. I went to settings and added a new device for tv volume. The other functions are tied to the Apple TV. The Apple TV box receives the signal through the home network, then relays that through CEC. Unplug the HDMI cable at both ends, and plug it back in firmly. Ive also talked about checking the remotes battery. Sony 75 X9500H and a Samsung Q870A. Then wait 5 to 10 seconds for a Connection Lost . Press and hold the TV/Control Centre button and the Volume Down button at the same time. I guess IR signals are different for different TV makes and I never set up make/model of my TV Aug 19, 2020 7:31 AM in response to greatvovan. Thank you for posting in Apple Support Communities. Everything works fine except for one small annoyance. Increase Low Call Volume; Apple TV Remote has separate volume button control for the TV's volume. The volume +- control on my Apple TV remote is not working recently. Release the buttons. I also attempted to update the firmware of the remote with no luck - connected to power over night and firmware stayed the same not sure if it is on the latest firmware or if the update is not pushing through. How To Turn Off Flashlight on iPhone (Without Swiping Up! Auto via HDMI will need support for that feature from the other device too. To put the remote into pairing mode, move near the Apple TV and press and hold Menu and Volume Up for a few seconds. Fairfield, Iowa 52556, USA Step 5. Also I guess that as long as the native remote control does control the volume, my TV is compatible with this feature. Does the problem go away for a while after a soundbar restart? Tap Sounds & Haptics. Refunds. Apple disclaims any and all liability for the acts, But with the hub I can connect my Apple TV as the input source, use my TV as the "monitor output", and send the audio to my soundbar using the ARC port. Release the buttons after two to three seconds of holding the position. Any suggestions?? Im running the latest TVos. Was all working fine before tvOS 16.0. Any tips or experiences? ask a new question. It is only volume. Release the buttons and wait ten seconds. My Apple TV 4K remote volume works some times and some times not Fix It Quick, Retrieve Deleted Phone Numbers on Your iPhone, 6 Ways To Know if Someone Blocked You on iMessage. I am still convinced the issue lies with Apple. Anyone still got support on their ATV and can give Apple a support call about this issue? So from how I understand it to work, it would be working with this setup . My Apple TV remote volume controls wont work on my tv anymore. Also, make sure the batteries you are using on the remote arent too old or defective, in which case you would need to purchase new batteries. My volume control on my Apple TV 4K remote was working. We will introduce you to various essential apps and tools to protect your data, identity, and devices. To start the conversation again, simply however, i tested it with a samsung universal remote and the volume control works fine through it, ruling a broken IR receiver out as the issue.